Diploma In Applications Development

2023 - Present

Cape Peninsula University of Technology, Cape Town, South Africa

Matric Certificate

2016 - 2020

South Peninsula High, Cape Town, South Africa

Recruitment Resourcing Administrator (Compliance)

2022 - 2023

Teleperformance SA, Cape Town, South Africa

• Creating, developing, delivering and continually improving processes which demonstrate compliance across the business.
• Facilitating regular meetings to communicate regulatory, governing, client and company information, improvements, strategies, any issues faced and plans
• Examining new ideas and highlighting these too key personnel and strive to continuously improve and deliver innovative solutions to the business.
• Identify, report and record failures in accordance with contractual procedures, followed by investigating and resolving the underlying issues.
• Ensure the company complies with its outside regulatory requirements and internal policies.
• Proactively audit processes, practices and documents to identify weaknesses.
• Ensure that all internal as well as external recruitment audits are passed.

Operations Compliance Officer

2021 - 2022

Teleperformance SA, Cape Town, South Africa

• Conducting Covid 19 risk assessments and Covid 19 tracking to understand risk levels.
• Educating all new hire employees on not only our Global Essential Security Compliance Policies (GESCP), but also the impact on the organization if these policies aren't complied with.
• Responsible for ensuring that all GESCP breaches/Incidents are recorded and followed up with management so that remedial actions are taken.
• Responsible for reporting back to the business on current risk and compliance performance.
• Acts as contact person and liaison between department heads and senior management.
• Examining new ideas and highlighting these too key personnel and strive to continuously improve and deliver innovative solutions to the business
• Analyzing the root cause of any existing risks, following through and ensuring a robust process is put in place to avoid or minimize any reoccurrence